The global SoftPOS market size is expected to reach USD 1,243.9 million by 2030, registering a CAGR of 22.3% from 2023 to 2030, according to a new study conducted by Grand View Research, Inc. The software point of sale (SoftPOS) is designed for contactless payments, which has become a rapidly adopted payment method among consumers as well as small and medium businesses. Major factors such as the increase of contactless payments and expansion of payment form factors are attributed to the growth of the market. In addition, the global smartphone penetration in the population worldwide and the growing trend to use contactless or touchless payments owing to the COVID-19 pandemic are also driving the market’s growth.

SoftPOS is also known as Tap on Mobile or Tap on Phone, which enables smartphones and tablets equipped with NFC capabilities to operate as contactless payment terminals. 

Consumers and merchants utilize their SoftPOS devices to receive payments from contactless cards and digital wallets, all while capturing PINs and performing additional authentication as required. Furthermore, professionals in the restaurant industry are continuously seeking innovative tools to enhance and streamline the customer experience while simultaneously reducing operational expenses. Thus, the increasing adoption of SoftPOS systems in restaurants is boosting the growth of the market.

The increasing deployment of SoftPOS solutions in smartphones and tabletses by several market players is further driving the growth of the market. For instance, in September 2023, Intesa Sanpaolo, an Italian international banking group, and Nexi, a prominent PayTech in Europe presented a SoftPOS solution. This advanced solution enables merchants to accept payments through their tablets and smartphones. These payments can be made using contactless cards from major schemes (BANCOMAT Pay, PagoBANCOMAT, Visa, Maestro, V-Pay, Mastercard) and through digital wallets (Apple Pay, Google Pay, Huawei Pay, and Samsung Pay).

Gather more insights about the market drivers, restrains and growth of the SoftPOS Market

SoftPOS Market Report Highlights

• Based on enterprise size, the small business segment is expected to grow at a significant CAGR during the forecast period. For small businesses, SoftPOS system is a lower cost and easier means to accept card payments. These systems are designed to be inexpensive, easy to use, and can be set up quickly, making them an ideal choice for small businesses

• Based on operating system, the iOS segment is expected to grow at a significant CAGR during the forecast period. The number of iPhone users is increasing at a rapid pace. As of September 2023, iPhones had 29.58% of the world’s mobile operating system market share, according to StatCounter. Thus, increasing sales and adoption of iPhones across the world is driving the segment’s growth

• Based on end-use, the retail segment is anticipated to grow at a significant CAGR during the forecast period. SoftPOS solutions provide an extensive range of advantages that significantly improve the operational efficiency of retail stores. This solution is compatible and highly versatile with various Near-Field Communication (NFC)-enabled devices, including wearables, cashiers, tablets, and smartphones. This compatibility enables retailers to select the device that best suits their requirements, making adoption even more convenient. Thus, demand for SoftPOS is growing in the retail industry owing to its above-mentioned benefits, which ultimately drive the market’s growth

• Asia Pacific is expected to grow at a significant CAGR during the forecast period. The growth is attributed to the growing demand for contactless payments across the region

SoftPOS Market Segmentation

Grand View Research has segmented the global SoftPOS market based on enterprise size, operating system, end-use, and region:

SoftPOS Enterprise Size Outlook (Revenue, USD Million, 2017 - 2030)

• Micro & Small Business

• Medium & Large Business

SoftPOS Operating System Outlook (Revenue, USD Million, 2017 - 2030)

• Android

• iOS

• Others

SoftPOS End-use Outlook (Revenue, USD Million, 2017 - 2030)

• Retail

• Restaurants

• Public Transport

• Hospitality

• Media and Entertainment

• Others (Healthcare, Beauty Salons, Travel, Parking)

SoftPOS Regional Outlook (Revenue, USD Million, 2017 - 2030)

• North America

o U.S.

o Canada

• Europe

o UK

o Germany

o France

• Asia Pacific

o China

o India

o Japan

o Australia

o South Korea

• Latin America

o Brazil

o Mexico

• MEA

o Kingdom of Saudi Arabia

o UAE

o South Africa

Order a free sample PDF of the SoftPOS Market Intelligence Study, published by Grand View Research.