Introduction The rapid evolution of artificial intelligence has moved beyond generative models and simple automation. Today, Agentic AI stands at the forefront, promising not just smarter automation but autonomous, decision-making agents that can transform customer experience (CX) and business operations. For business owners, CXOs, and decision-makers, the question is no longer if but how to...

The global chatbot market is projected to reach USD 27.29 billion by 2030, growing at a compound annual growth rate (CAGR) of 23.3% from 2025 to 2030, as per a new report by Grand View Research, Inc. This growth trajectory is driven by the ability of chatbots to significantly reduce operating costs for businesses. Additionally, advancements in artificial intelligence (AI) and machine...

Not long ago, speaking to a machine meant pressing buttons on a telephone keypad, yelling "representative" at an automated voice, or typing rigid keywords into a search bar. But today, a simple “Hi, I need help” to an online chatbot can get you instant, meaningful assistance—without ever speaking to a human. This shift didn’t happen overnight. It’s the result of...

U.S. AI Agents Market Summary The U.S. AI agents market size was estimated at USD 1,603.0 million in 2024 and is projected to grow at an impressive compound annual growth rate (CAGR) of 43.3% from 2025 to 2030. The growing integration of AI agents with cloud platforms reflects the increasing demand for scalable, flexible deployment models. Cloud infrastructure offers streamlined...